Yes My Shawarma

Frequently asked questions

Do I need an account to order? +

No, check out as a guest with just your phone number. If you set a password later using that same number, your past orders are automatically linked to the new account.

How can I pay? +

Cash on pickup or delivery, or pay online upfront with Paystack. Cards and Mobile Money (MoMo) are both supported.

Do you deliver, or is it pickup only? +

Both. Pickup is always available at any branch. Delivery is offered where we have an active delivery area, with the fee worked out by distance from the branch at checkout.

How do I track my order? +

Your order confirmation includes a tracking link. You can also look it up anytime from Track order using the phone number you ordered with.

Which branches can I order from? +

Ga Odumase and Pokuase Y-Junction are open now, with another branch on the way. Opening hours for each are shown on the Branches page.

Something's wrong with my order, what do I do? +

Call or WhatsApp the branch you ordered from, or send a message through Contact us, and our team will sort out a refund or replacement.

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